Warranty

Limited Warranty
Nanjing Powei Maoyi Youxiangongsi warrants to the original consumer purchaser that the Portvoi product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.

Portvoi's warranty does not apply to:

  • Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Portvoi''s current product literature
  • Attempted repair by anyone other than an authorized facilit
  • Any product purchased through an online auction house.

This warranty statement sets forth Portvoi's total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.

Warranty Period
The warranty period for All Portvoi products is 2 years.

In each case, the warranty period is measured starting on the date of delivery by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.


Exchange
Portvoi' will replace (at Portvoi's expense) any Portvoi' product that fails to operate during the applicable warranty period due to defect in workmanship or material. A replacement product assumes the remaining warranty of the original product.

Limited to Original Consumer Buyer
The warranty on Portvoi's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.

Any problems, please send email to portvoi@hotmail.com
To obtain warranty service, contact our customer service team at portvoi@hotmail.com