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Shipping Notice
Note: Free shipping is available to all locations within the continental United States. Additional shipping charges may apply to certain regions, including Alaska, American Samoa, Guam, Puerto Rico, Northern Mariana Islands, U.S. Virgin Islands, Marshall Islands, Federated States of Micronesia, and Palau. Exact shipping fees will be provided at checkout.
Order Processing Time: 1–3 business days
Delivery Time: 3–5 business days
International Shipping:
Currently, we only ship within the United States. We regret that we are unable to fulfill orders to other international destinations at this time.
Order Tracking:
Once your order has been shipped, we will send you a shipping confirmation email with tracking information. You can use the provided tracking number to monitor the status of your shipment.
Shipping Fees:
Free Shipping in the US
Shipping fees (if applicable) will be calculated based on the destination and displayed at checkout.
Contact Us:
If you have any questions about our shipping policy or need further assistance, please contact us at portvoi@hotmail.com. We will do our best to respond to all inquiries promptly.
Please Note:
Delivery times may vary due to factors beyond our control, such as weather conditions, customs processing, or carrier delays.
90 Days Hassle Free Return
Order Cancellation
Customers can cancel transactions at any time before Portvoi begins the shipping process. The shipping process typically begins within 30 minutes of the placement of the order. If unable to cancel an order before shipping, customers can make returns in accordance with Portvoi's Return Policy.
Returns
Items purchased from Portvoi can be returned within 90 days of delivery. Please note that Portvoi will not accept returns beyond 90 days of delivery (this excludes returns for defects or quality issues which can be accepted after inspection and approval by Portvoi).
Portvoi 90-Day Return Policy
For returns of products purchased online at Portvoi.com, customers need to contact Portvoi customer service within 90 days of receiving the item to initiate the return process. To be eligible for a return, items must be in the original packaging, unused, undamaged, unmodified, and have a return authorization number provided by Portvoi. Proof of purchase must be provided by the customer to begin the return process.
Please Note:
Upon receiving your package, we kindly advise keeping the original packaging handy for any potential future needs.
This versatile NEMA L5-30P to 5-15/5-20/6-15/6-20 adapter offers seamless power transfer between your RV, generator, or heavy-duty tools and standard outlets. Designed for safety and durability, the twist & lock mechanism provides a reliable connection in any environment, from camping trips to construction sites. Whether you're powering your home in an outage or running industrial equipment, this adapter ensures you have the power you need, wherever you are.
We are sure you will be delighted with our items, but if you're not 100% satisfied, we've made the return process super easy. We gladly accept returns within 90 business days from the date of your purchase.
You have a maximum of 90 business days from the date of your purchase to make a return. Your return package must be postmarked within 90 business days after the purchase date. Returns postmarked after 90 business days from the purchase date will not be accepted.
Return shipping is free if the product you received failed to work within 90 business days. Simply send an email to portvoi@hotmail.com to get the return label in this case.
If the purchase date is over 90 business days, but you would like to make returns for any reason, the return shipping cost will be covered by your end.
Refunds will be processed within 5 business days after we receive your return package. The refund will be issued to the original payment method. Unfortunately, due to transportation delays, your refund may require an additional 3-5 business days to process.
The original shipping fee, if any, is non-refundable.
For any returns, please simply send an email to portvoi@hotmail.com. We will reply to you within 24 hours.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
It normally takes 1-3 business days for us to process your order. Please note that this includes holidays and weekends. For specific shipping and delivery times for different products, please refer to the information provided on the product pages.
1. Shipping to USA
Processing Time: The orders will be shipped out within 1-3 business days.
Shipping Method: Free Standard Shipping.
Delivery Time: 3-5 business days for delivery.
Please note: Free shipping is available for all regions within the continental United States. However, the following regions are not eligible for free shipping: Alaska, American Samoa, Guam, Puerto Rico, Northern Marianas, U.S. Virgin Islands, Marshall Islands, Federated States Of Micronesia, and Palau. The specific shipping fees will be determined based on the checkout page.
2. Shipping to Canada or Mexico
Processing Time: The orders will be shipped out within 1-3 business days.
Shipping Method: DHL International Shipping
Delivery Time: 3-5 business days for delivery.
Tax: Tax is covered by the buyer.
In addition to the above three countries, we do not support customers from other countries or regions in the world to purchase, please place an order carefully.
If you have any questions about the return or shipping policy, please send an email to portvoi@hotmail.com.
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